We deliver professional Call Center and Data Entry services designed to help your business grow, improve efficiency, and achieve outstanding customer satisfaction.
We are a dedicated outsourcing company specialized in Call Center and Data Entry services. Our team consists of skilled professionals with solid experience in customer service, business operations, and client relations.
We believe in building partnerships, not just providing services. Our goal is to empower businesses to focus on growth while we handle their operational support.
As part of our long-term vision, we plan to expand our services to cover a full range of corporate and organizational solutions, meeting the growing needs of companies in every sector.
We offer customized outsourcing services that help businesses save time, reduce workload, and maintain exceptional performance.
Inbound and outbound calls, customer care, telesales, and communication management.
Fast, accurate, and secure data management for all types of documents and records.
AI-Enhanced Support Tools
AI is used as an enhancement tool to improve productivity without replacing human agents.
Capabilities include: Automated ticket routing, Multilingual responses, Conversation sentiment analysis, AI summaries for QA & TLs, Website & WhatsApp integration, Knowledge base access for agents
We are continuously working to introduce more solutions that support the operational and administrative needs of companies, ensuring that our clients can rely on us for every stage of their growth.
Cairo Office : Nasr City - 25 Samir Abdel Raouf St, from Makram Ebeid St
Upper Egypt Office : Sohag - 17 Makkah St, from El Gomhoureya St
+20 10 14048083
info@essnad.co
